TESTIMONIALS

Seller - 42 Jennifer Crescent, Darling Heights
Seller - 42 Jennifer Crescent, Darling Heights

Helen engendered confidence and positivity from the onset of the listing. She was extremely professional, reliable, and honest with her communication. We were delighted with the outcome and have no hesitation in recommending both Helen and her team to future clients.

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Seller - 40 Stenner Street, Middle Ridge
Seller - 40 Stenner Street, Middle Ridge

We have just sold our property with the amazing Helen Austin. From the very beginning we were overwhelmed by the lengths Helen went to for us – she worked tirelessly in keeping us informed and on providing spot-on market advice. Her advice was always sound especially her recommendation to style the property. With out a doubt this increased our final sale price considerably. The best decision we ever made was to have Helen work with us to secure an unbelievable price for our home!

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Seller - 91 Mary Street, East Toowoomba
Seller - 91 Mary Street, East Toowoomba

Efficient and professional service. Helen utilised her extensive database of clients to achieve an off-market sale of our house at a good market price. Negotiation with Helen and her team was straight forward and efficient.

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Buyer - 9 Blue Hills Drive, Rangeville
Buyer - 9 Blue Hills Drive, Rangeville

Called Helen on a recommendation! Helen was recommended to me, as someone who may be able to find the property that I was looking for (and couldn’t), in such a fast moving market! She put me straight onto a property that was not currently listed, which suited us perfectly! The “Threesome” that Helen works directly with at Webster Cavanagh, make a great team and everything was handled efficiently and professionally! So happy I called her. We are now in the perfect home for our needs

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Buyer - 16 Prospect Street, North Toowoomba
Buyer - 16 Prospect Street, North Toowoomba

Re sale of prospect street. Phillip and myself have had the best experience ever with the purchase of our new home Helen and Ethan were most helpful we would recommend Webster Cavanagh to everyone

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Seller - 16 Prospect Street, North Toowoomba
Seller - 16 Prospect Street, North Toowoomba

I interviewed 4 realestate agents and Helen was absolutely outstanding compared to the others. Her manner, style of communication, enthusiasm and honesty shone through on the first meeting with her. Thankyou so much Helen for selling my house

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Buyer - 148A Rowbotham Street, Rangeville
Buyer - 148A Rowbotham Street, Rangeville

Why would you go to any other agent? Helen proved to be an empathetic, personable and supportive agent. As a buyer of a property we found Helen to be on our side and attending to our questions and property details. Her enthusiasm and excitement was contagious and we appreciated her recommendations for additional support (conveyancing etc) as part of the process. We are very happy with Helen's approach and our experience with her for this purchase.

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Seller - 148A Rowbotham Street, Rangeville
Seller - 148A Rowbotham Street, Rangeville

A Fantastic Experience. Far from being a stressful experience, Helen made selling our home a breeze. Always attentive to our needs, she made sure to stay in touch and let us know whenever there were any updates. Her professionalism and attention to detail translated into our house being sold after just one inspection, an achievement made even more impressive by the fact that other property had previously been on the market for a month with another agent. I truly cannot thank Helen enough.

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Buyer - 91 Mary Street, East Toowoomba
Buyer - 91 Mary Street, East Toowoomba

We would highly recommend Helen to anyone who is looking for an honest approach to real estate. Thank you Helen for all that you have done for us!

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Buyer - 12 Niddrie Drive, Middle Ridge
Buyer - 12 Niddrie Drive, Middle Ridge

Very happy, we purchased a property and Helen was very professional and a delight to deal with. Thanks to Ethan too for his assistance.

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Buyer - 4 Stirling Street, East Toowoomba
Buyer - 4 Stirling Street, East Toowoomba

A most professional agent. Our property dealings with Helen were exemplary in every way. Helen Always met us at the properties at the exact scheduled time. Helen’s knowledge of the property was extensive & if not known very happy to find out & get back to us immediately. Helen’s professionalism in dealing with us her clients was always a priority. We absolutely highly recommend Helen as an agent to all prospective buyers & sellers.

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Buyer - 1/4 Panorama Crescent, Prince Henry Heights
Buyer - 1/4 Panorama Crescent, Prince Henry Heights

Helen is excellent. I had an amazing experience with Helen. Always smiling and very friendly and approachable. She was very professional and personable at the same time. I would not have brought from any other real estate agent.

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Seller - 77 Herries Street, East Toowoomba
Seller - 77 Herries Street, East Toowoomba

The performance by you and your staff is to be highly commended. I am most impressed by your attention to detail. All these things contributed to a very successful result. I only wish I had six other houses to sell.

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Buyer - 1 Kent Street, East Toowoomba
Buyer - 1 Kent Street, East Toowoomba

Thank you Helen. Helen was so very helpful in all ways regarding the sale of my property. Sold very quickly with her professional skills. Thank you again Helen.

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Seller - 11 Culliford Drive, Middle Ridge
Seller - 11 Culliford Drive, Middle Ridge

Thanks Helen for a great job. Our property sold before auction for more than we hoped. Helen stayed in contact with us at all times, taking care of all details. She was considerate and we felt she was looking after our interests. She’s also a fun person with a bubbly personality, and good at what she does.

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Seller - 72 Geoffrey Street, Mount Lofty
Seller - 72 Geoffrey Street, Mount Lofty

Helen sold our property off market with the added complication... Helen sold our property off market with the added complication of having to work around our short stay accommodation. Helen and her team were very flexible and worked around our bookings. We got a quick sale with over our asking price.

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Seller - 2/94 Tourist Road, Rangeville
Seller - 2/94 Tourist Road, Rangeville

We enjoyed a positive experience with Helen. Helen was at all times honest, helpful and courteous. At all times she returned our phone calls promptly and did exactly what she said she would do. We enjoyed a positive experience with Helen.

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Seller - 12 Niddrie Drive, Middle Ridge
Seller - 12 Niddrie Drive, Middle Ridge

We would highly recommend Helen to anyone who is looking for an honest approach to real estate. Thank you Helen for all that you have done for us!

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Seller - 10 Shelton Crescent, Kearneys Spring
Seller - 10 Shelton Crescent, Kearneys Spring

No regrets Helen sold our house. Helen has a very unique style and is very good at expressing her ideas of what marketing and styling is needed to meet the current market and get a quick sale. With Jon & Ethan in her team they work very efficiently in the marketing process. She demonstrated her ability by having a contract in less than 48 hours of listing at a value above our expectations. No regrets that we chose Helen as our selling agent. Thank you Helen & your team.

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Buyer - 10 Shelton Crescent, Kearneys Spring
Buyer - 10 Shelton Crescent, Kearneys Spring

Great friendly agent. We have been looking for a house for a few months and have encountered many agents. Helen and Jon are hands-down the best and most sincere. We felt well look-after and informed during the purchase. For anyone who is looking to buy (or to sell I dare say) we would highly recommend Helen and Jon.

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Seller - 6 Kinnoull Terrace, Rangeville
Seller - 6 Kinnoull Terrace, Rangeville

Highly experienced, excellent communicator and very professional. From the beginning, Helen was warm and personable in the way she interacted with us as clients. She listened to our concerns and took time in answering all the questions we had. It’s very obvious she has many years of experience and knows Toowoomba realestate very well. Helen communicated superbly every step of the way and was respectful and professional. We highly recommended her! Thank you Helen for the sale of our house!

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Buyer - 6 Kinnoull Terrace, Rangeville
Buyer - 6 Kinnoull Terrace, Rangeville

Very helpful and accommodating. I found Helen to be extremely helpful and accommodating with any requests, nothing was too much trouble. Helen was very professional and I would highly recommend her to anyone requiring an agent

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Buyer - 12 Karyn Street, Centenary Heights
Buyer - 12 Karyn Street, Centenary Heights

Genuine and informative. As a purchaser of a property with Helen as the agent, I was impressed by Helen's integrity, honesty and keeping me informed in the purchasing process. Helen and her team were able to give me all the assistance needed to buy a property. Well done and Thank you.

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Buyer - 11 Rodway Crescent, Rangeville
Buyer - 11 Rodway Crescent, Rangeville

Rodway purchase. I would like to thank Helen and Jon for making the purchase of Rodway Crescent stress free. Their communication and attention to everyone needs made the whole process run smoothly. Helen’s joy on my purchase was genuine, she was very happy to match the right house to the right owner. One very happy client!

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Seller - 11 Rodway Crescent, Rangeville
Seller - 11 Rodway Crescent, Rangeville

She has a formula that works. Helen has earned a reputation for having properties that present well and have excellent exposure in the marketplace. She has a formula that works. She patiently explained why going to Auction, with its 3-step process would benefit such a unique property as 11 Rodway Crescent. Auction was not our preferred method of selling but after listening to Helen’s argument for it we decided to take her advice. We were not disappointed, we had large numbers go through our fir

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Seller - 1 Argyle Street, East Toowoomba
Seller - 1 Argyle Street, East Toowoomba

Many thanks. Thanks to Helen and Jon, they did a fantastic job in marketing then selling my home. Helen walked me through the whole process and kept me informed and updated throughout the process. Selling can be quite stressful but Helens communication and support took the stress out of it and she successfully sold my house.

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Buyer - 44 East Street, Redwood
Buyer - 44 East Street, Redwood

We bought through Helen and Jon. They were extremely professional, kind and very helpful. Nothing was too hard. They made the whole process simple and easy. We are extremely grateful for all their assistance during the sale. Would definitely recommend Helen and Jon!!

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Seller - 44 East Street, Redwood
Seller - 44 East Street, Redwood

Sale of family home. Selling a family home after thirty happy years of residence is both a stressful and emotional experience. Helen and her hubby Jon did us proud. They were always approachable, offered sound professional advice, developed a feasible plan for selling, and kept the whole process moving along, even during a very difficult market. Thank you Helen for your enthusiasm, charm and persistence.

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Seller - 3/1 Cox Street, Wilsonton
Seller - 3/1 Cox Street, Wilsonton

Great outcome in a difficult market. The one word which always comes to mind when dealing with the Toowoomba Unit Market is challenging. However Helen Austin through an excellent marketing campaign brought sufficient enquiry through the unit to enable a sale at fair market value. Well done Helen!

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Buyer - 3/1 Cox Street, Wilsonton
Buyer - 3/1 Cox Street, Wilsonton

Recommend to others. A message to thank you Helen and Ethan for the painstaking job of obtaining unit 3 Cox St. for us. It was a bit of a challenge but your cool headiness helped the ordeal. Thank you for the bottle of wine, we will celebrate when we all get together. Harrison was thrilled with the pizza voucher and has settled into the unit well.

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Seller - 3/61-63 Prince Henry Drive, Prince Henry Heights
Seller - 3/61-63 Prince Henry Drive, Prince Henry Heights

Helen exceeded our expectations and another agent’s appraisal of our property by $200,000. We believe that Helen’s superior marketing, her strategy for the sale of our house & the ability to get the absolute best price the market would pay in such a short time achieved this amazing result. Her communication and client service were exemplary – we always knew what was happening & where things were going next. Overall an absolutely incredible experience.

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Seller - 6 Sherwood Street, Mount Lofty
Seller - 6 Sherwood Street, Mount Lofty

We decided to list with Helen after having failed with selling our home beforehand, due to her impressive profile of sales in the area. It was the best decision. Helen is so proactive and knows what she’s doing. Ours wasn’t an easy home to sell but she did it in 3 weeks with first offers coming as early as just a few days… Highly recommended. Thank you Helen!

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Seller - 43 Curtis Street, East Toowoomba
Seller - 43 Curtis Street, East Toowoomba

It is always a pleasure having Helen sell our homes. Helen is always very professional, attentive to detail and easy to work with. Helen has a wealth of knowledge when it comes to the local real estate market, making it a pleasurable experience, in what can sometimes be a stressful time. We can highly recommend Helen to anyone seeking a truly professional agent

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Seller - 2 Saint Andrews Court, Middle Ridge
Seller - 2 Saint Andrews Court, Middle Ridge

We discussed the sale of our home with a number of Real Estate Agents and we engaged Helen to oversee the sale. From our first meeting with Helen she showed passion for her job and an absolute desire to be responsible for the sale of our home. She was well prepared and was able to demonstrate that she had the knowledge of what it would take to sell our home. Our needs were considered, and we were guided by Helen’s sound marketing advice to plan and put into action a marketing strategy.

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Seller - 21 Godfrey Street, East Toowoomba
Seller - 21 Godfrey Street, East Toowoomba

Just reflecting and I genuinely want to thank you for making what could be a tough, long, drawn out process so quick and smooth sailing with a great result!

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Seller - 2 Bridge Street, Redwood
Seller - 2 Bridge Street, Redwood

We knew we had a special property on the escarpment and wanted someone equally special to represent it.  With only one person in mind and wanting the best we contacted Helen. Firstly dealing with Helen along with Jon was not like dealing with real estate agents, they felt more like friends. The level of service, professionalism, attention to detail as well as caring approach met and even exceeded our expectations.  Helen’s recommendations on how to market and how to proceed with the sale proved

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Seller - 4 Aylmer Court, Prince Henry Heights
Seller - 4 Aylmer Court, Prince Henry Heights

Helen came into our lives full of enthusiasm for our home and straight away set her recommendations for sale in motion. Although we found the Open Homes a little stressful, Helen and Jon were always very reassuring and professional. They kept us informed at all times and we were amazed that our home sold in 24 days.  We have no hesitation in recommending Helen as a first class agent in Toowoomba.

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Seller - 17 Escarpment Avenue, Cabarlah
Seller - 17 Escarpment Avenue, Cabarlah

Very professional, thank you for your efforts. Thank you Helen Austin, We really appreciated your professionalism, and would certainly do business with you again in the future.

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Seller - 37 Windemere Crescent, Mount Lofty
Seller - 37 Windemere Crescent, Mount Lofty

Sold before we expected. Thanks to Helen Austin, our property sold much earlier than we anticipated or expected. This can be attributed to Helen's sales acumen and marketing approaches.

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Seller - 27 Lloyd Street, Harristown
Seller - 27 Lloyd Street, Harristown

Very positive and very professional. Helen's market knowledge was well researched and we were well informed throughout the process. The sale was handled very professionally and very efficiently.

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